CLiQQ


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Activate

I already have the Every Day! Rewards Card, what should I do next?

You can already earn points every time you shop at 7-Eleven using your Every Day! Rewards Card even before activation. However, you will need to activate your card before you can redeem or inquire your balance. Activation links your card to your mobile phone number so that you can sign in to your account to update your profile, link your Facebook account.

The card number can be found at the back of the card, below the barcode.

There are two ways to activate your card. You may activate your card online by going to the Card Activation page.

To activate it by SMS, simply send REG CARDNUMBER/LAST NAME/FIRST NAME to 09189090711 or 29290711, and wait for the confirmation message with your PIN.

We recommend you to download the CLiQQ app instead which will provide you with a barcode for free.

Can I use another person’s mobile number to activate my card?

No. You are required to use your own mobile number in activating your card. Note that your account will be based on your mobile number.

I found card numbers at the back of the card, do I need to activate it?

You only need to activate the 13 digit card number that is right below the barcode.

What should I do with the PIN that I received from 7-Eleven when I activated my card?

The PIN that was sent to you will serve as your password when you log in at the Every Day! Rewards website. That PIN, just like any other PIN, should not be shared to anyone.

I forgot the PIN that was sent to me, how can I retrieve it?

You may reset your PIN by going to the Forgot Your PIN page. Enter the mobile number that you used to activate your Every Day! Rewards Card and the new PIN will then be sent to your mobile number.

Can I change the PIN that I’ve received from 7-Eleven?

Yes. Just log on to the Every Day Rewards website, go to My Account, and click Change PIN. Input the PIN that you’ve received upon activation and your desired PIN. PIN should be at least 4 characters.

Is there another way to activate my card?

There are two ways to activate your card. You may activate your card online by going to the Card Activation page.

To activate it by SMS, simply send REG CARDNUMBER/LAST NAME/FIRST NAME to 09189090711 or 29290711, and wait for the confirmation message with your PIN.

Earn

I’ve already activated my card number, what should I do next?

Earn points! Simply shop at any 7-Eleven store and present your activated card upon payment.

What are Points?

Points are virtual/digital points to be collected by card holders. These points can be exchanged for rewards.

How can I earn points?

Just present your loyalty barcode or Every Day! Rewards Card at the counter before paying.

Can I use my card at any 7-Eleven store?

Yes. Your Every Day! Rewards Card is accepted in all 7-Eleven stores. We recommend you to download the CLiQQ app instead which will provide you with a loyalty barcode for free.

How can I check how many points I’ve already earned?

With the CLiQQ app, you may check your reward points balance.

You may check your points balance by sending BAL to 09189090711 or 29290711 using the mobile number that you have used during activation, or by logging on to CLiQQ Rewards.

Can I view all the transactions where I’ve earned points?

With the CLiQQ app, you may view your reward history.

Yes. Just log in to the CLiQQ Rewards website and go to the Accounts History page. In this page, you can find all the purchases or transactions where you earned points. Bonus points are also recorded in this page.

Redeem

What are the items that I can redeem?

Visit the Rewards Catalog page for the most updated list. Redeemable items can also be found on the posters at 7-Eleven stores. You can also see the list when you log on to the Every Day Rewards website under the Rewards Catalog page.

How can I redeem from the Rewards Catalog?

With the CLiQQ app, you may choose items from the rewards catalog.

You also use SMS or the website to redeem:

Send REDEEM <PRODUCTCODE> to 09189090711 or 29290711 using the mobile number you used during activation. Refer to the Rewards Catalog for valid product codes.

What is a product code?

Each redeemable item has a unique product code. The product codes will be used by the cashier to identify which item you are going to redeem.

Where can I find the product code?

Check the CLiQQ Rewards Catalog online. The valid codes may also be found in CLiQQ Rewards posters posted in 7-Eleven stores.

What is a 7-Connect Reference Number?

The 7-Connect Reference Number that you received upon redemption should be presented at the counter when you claim the item that you want to redeem.

Can I claim the item that I have redeemed without the 7-Connect Reference Number?

No. You can only claim the item you redeemed when you present the 7-Connect Reference Number.

Customer Care Hotlines:

(02) 485 7889
(0917) 714 7190
(0922) 879 2134